{"answer":"Provide the site location, intended carrier and SIM type, required 4G or 5G service, application, expected data use and number of connected devices. List Ethernet, Wi-Fi, serial, GPIO, relay, PoE, GPS, VPN, dual-SIM and remote-management requirements.\n\nInclude power supply, operating environment, antenna position, cable length, uptime target and whether the installation is fixed, vehicle, marine or outdoor. Explain what must happen during an outage and who will support the system. A clear requirement allows Comset to recommend a complete router, antenna and accessory combination rather than quoting an isolated product that may not suit the job.","approval_status":"draft_for_dave_review_pending_public_brain_audit","approved":false,"category":"Comset Supply Support Warranty and Resellers","category_slug":"comset-supply-support-warranty-and-resellers","created_at":"2026-07-10T09:10:00+00:00","daily_publish_cap":2,"date_published":"2026-07-10","display_date":"2026-07-10","drip_status":"review_seed","freshness_note":"Confirm current model specifications, carrier compatibility, stock, pricing, firmware, warranty and commercial terms directly with Comset where they affect a decision.","id":"comset-qa-088","image_ids":["comset-product-range-routers","comset-product-range-antennas","comset-product-network-management-system","comset-category-hero-030-comset-supply-support-warranty-and-resellers"],"language":"en-AU","last_updated":"2026-07-10T09:10:00+00:00","matched_image_ids":["comset-product-range-routers","comset-product-range-antennas","comset-product-network-management-system","comset-category-hero-030-comset-supply-support-warranty-and-resellers"],"public_brain_verified":false,"publish_status":"review_preview","published_at":"2026-07-10T09:10:00+00:00","question":"What information should a customer provide so Comset can recommend or quote the right equipment efficiently?","question_intent":"public_guidance","question_type":"decision","real_image_mapping_status":"mapped_to_approved_comset_catalogue_v1_6","site_key":"comset","slug":"what-information-should-a-customer-provide-so-comset-can-recommend-or-quote-the-right-equipment-efficiently","source":"Comset public website scrape and stable industrial-networking explanation","source_record_ids":["comset-source-0327","comset-source-0336","comset-source-0339","comset-source-0049"],"source_type":"client_source_plus_stable_explanatory_context","source_urls":["https://comset.com.au/contact-us","https://comset.com.au/shipping-policy","https://comset.com.au/return-policy","https://comset.com.au/terms-conditions"],"tenant_slug":"comset","updated_at":"2026-07-10T09:10:00+00:00"}