{"answer":"Confirm that the exact model and accessories are available, current and suitable for the intended carrier. Recheck price, lead time, included power supply and antennas, firmware, warranty period, return conditions, restocking or inspection fees, shipping terms and who pays freight.\n\nAsk what technical support is included, whether configuration services are available and how discontinued products are handled. Policies and stock can change, and the scraped Comset material includes discontinued models and historical terms. The final order should rely on Comset\u2019s current written quotation and published conditions rather than an older Q&A page.","approval_status":"draft_for_dave_review_pending_public_brain_audit","approved":false,"category":"Comset Supply Support Warranty and Resellers","category_slug":"comset-supply-support-warranty-and-resellers","created_at":"2026-07-11T09:10:00+00:00","daily_publish_cap":2,"date_published":"2026-07-11","display_date":"2026-07-11","drip_status":"review_seed","freshness_note":"Confirm current model specifications, carrier compatibility, stock, pricing, firmware, warranty and commercial terms directly with Comset where they affect a decision.","id":"comset-qa-090","image_ids":["comset-product-range-routers","comset-product-range-antennas","comset-product-network-management-system","comset-category-hero-030-comset-supply-support-warranty-and-resellers"],"language":"en-AU","last_updated":"2026-07-11T09:10:00+00:00","matched_image_ids":["comset-product-range-routers","comset-product-range-antennas","comset-product-network-management-system","comset-category-hero-030-comset-supply-support-warranty-and-resellers"],"public_brain_verified":false,"publish_status":"review_preview","published_at":"2026-07-11T09:10:00+00:00","question":"Which availability, warranty, return and support details should always be reconfirmed before an order is placed?","question_intent":"public_guidance","question_type":"deployment_or_troubleshooting","real_image_mapping_status":"mapped_to_approved_comset_catalogue_v1_6","site_key":"comset","slug":"which-availability-warranty-return-and-support-details-should-always-be-reconfirmed-before-an-order-is-placed","source":"Comset public website scrape and stable industrial-networking explanation","source_record_ids":["comset-source-0051","comset-source-0330","comset-source-0331","comset-source-0335"],"source_type":"client_source_plus_stable_explanatory_context","source_urls":["https://comset.com.au/contact-us","https://comset.com.au/shipping-policy","https://comset.com.au/return-policy","https://comset.com.au/terms-conditions"],"tenant_slug":"comset","updated_at":"2026-07-11T09:10:00+00:00"}